Privacy Policy

Effective Date: 01/01/2025

EnaliaTec (ENALIES TECHNOLOGIES P.C.), located at Steliou Kazantzidi Street 47, Pylea – Thessaloniki GR-55535, Greece (Company Registration No. G.E.MI 158006704000), (“EnaliaTec”, “we”, “our”, “us”), is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.enaliatec.com or interact with us.

1. Information We Collect

We may collect and process the following personal data:

Contact information: name, email address, phone number, and any information you provide through contact forms or newsletters.
Technical information: IP address, browser type, device information, and cookies.
Marketing and communication data: preferences for receiving communications, participation in newsletters, and interactions with our campaigns.

2. How We Use Your Information

We use personal data for the following purposes:

To respond to customer inquiries.
To provide project updates, newsletters, and communications.
To manage marketing campaigns and advertisements.
To perform analytics (e.g., via Google Analytics) and improve our website and services.
To meet our legal and regulatory obligations.

3. Legal Basis for Processing

We process your data under the following lawful bases (as required by the EU GDPR):

Consent: when you subscribe to our newsletters, accept cookies, or consent to marketing.
Contractual necessity: when we need to provide services you request.
Legitimate interests: for business development, analytics, and service improvement.
Legal obligations: to comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential cookies – required for the website to function.
Analytics cookies – to understand how visitors use our site (Google Analytics).
Marketing cookies – to deliver relevant ads and measure campaign effectiveness (Meta Pixel).

You can manage your cookie preferences through the cookie consent banner on our website or via your browser settings.

5. Third-Party Services

We may share your personal data with trusted third parties, including:

Google Analytics (analytics and traffic insights).
Meta Pixel (advertising and remarketing).
Mailchimp (newsletter and communication services).

These providers may process data outside the EU (e.g., in the U.S.). In such cases, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs).

6. Data Storage and Security

Personal data is stored primarily on secure EU servers.
Some data may be processed by service providers located outside the EU.
We use technical and organizational measures (SSL encryption, access controls, secure hosting) to protect your data against unauthorized access, loss, or misuse.

7. Data Retention

We retain personal data only as long as necessary for the purposes set out in this Policy:

Newsletter subscription data is kept until you unsubscribe.
Customer inquiries are kept until resolution plus a reasonable period.
Marketing/analytics data is retained according to our cookie and analytics settings.

8. Your Rights

Under the GDPR, you have the following rights:

Access your personal data.
Rectification of inaccurate or incomplete data.
Erasure (“right to be forgotten”).
Restriction of processing.
Data portability.
Withdraw consent at any time (e.g., unsubscribe from newsletters).
Lodge a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr.

9. International Transfers

Where data is transferred outside the EU (e.g., U.S.-based services), we ensure protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Additional safeguards required under GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions or requests regarding this Privacy Policy or your personal data, please contact us:

EnaliaTec – ENALIES TECHNOLOGIES P.C.
Steliou Kazantzidi Street 47, Pylea – Thessaloniki GR-55535
Email: info@enaliatec.com